Sign-up

An organisation’s LightHouse™ tenant is created by self-service sign-up or by Atlantic from a signed order form. Both routes produce a tenant with one client administrator (client_admin), who then completes the set-up mission.

Routes

	Self-service sign-up	Sales-led onboarding
Started by	A person at the organisation	Atlantic, from the order form
Agreements	The MSA and DPA in force, accepted by click-through	The order form; a negotiated MSA or DPA signed on paper is recorded by reference
Commercial terms	Standard; set on Billing → Terms	Set by agreement and recorded on the tenant
Administrator’s first sign-in	At the portal address shown when sign-up completes	From the invitation email Atlantic sends
Sign-in method at first	One-time PIN sent to the administrator’s email address	One-time PIN sent to the administrator’s email address

Self-service sign-up

Requirements

Field	Requirement
Work email	Required. Disposable email domains are refused. A personal mail domain is accepted and reviewed by Atlantic. The address becomes the client administrator’s sign-in
Organisation	Required. The name the organisation trades under, 2 to 120 characters. The tenant’s identifier is derived from it
Country of registration	Required. The country in which the organisation is registered
VAT number	Optional. Checked against the EU VIES service where given, and kept for invoices

Procedure

1. Open https://platform.atlanticagenticlabs.com/register, enter the organisation’s details and choose Send me a code.

   Result: LightHouse sends an email to the address with a six-digit code and a link to continue. The response is the same whether or not the address or company is already registered.

2. Enter the code. The code is valid for 30 minutes and accepts six attempts; Send a new code issues a new one and invalidates the previous code. The sign-up link is valid for 24 hours.

   Result: the email address is verified and the VAT number is checked against VIES. The VIES result is recorded as valid, invalid or unavailable. An unavailable VIES service does not stop the sign-up.

3. Read the master services agreement (MSA) and the data processing agreement (DPA) in force, select both, and choose Accept and create my organisation. No tenant exists before this step.

   Result: LightHouse records each acceptance (agreement, version, time, the verified email address, and keyed hashes of the network address and browser) and creates the tenant in the same transaction. The page shows the tenant ID and the portal address, https://<tenant id>.atlanticagenticlabs.com, and LightHouse emails the tenant ID to the administrator.

4. Open the portal address and sign in with the one-time PIN sent to the same email address.

   Result: the person is signed in as the tenant’s client administrator.

The new tenant

Property	Value
State	Sandbox: synthetic sample data, with Octy™ available
Spend	No managed model calls until a payment method or invoice terms exist (set-up step Settle how you pay)
Sign-in	One-time PIN to the administrator’s address, until an identity provider is connected
Billing details	The country, VAT number and VIES result are carried to Billing → Terms

Sales-led onboarding

1. The organisation signs Atlantic’s order form. The agreements are part of the order. A negotiated MSA or DPA is signed outside the portal.

2. Atlantic creates the tenant from the order form, with the commercial terms set, and records the agreements against it.

   Result: the tenant exists in the same initial state as a self-service tenant, with the order’s terms recorded.

3. Atlantic sends the named administrator an invitation email, Your LightHouse sign-in, with the portal address and the tenant ID. The email contains no credential.

4. The administrator opens the portal address and signs in with the one-time PIN sent to that email address.

   Result: the administrator is signed in as the tenant’s client administrator. Atlantic can resend the invitation on request.

Limits

Limit	Value
Sign-up link validity	24 hours
Code validity	30 minutes
Code attempts	6; then 429 code_spent, and a new code is required
Rate limiting	Per network address, per email address and per email domain

Audit

Tenant creation is recorded in the tenant’s audit log as tenant_registered, with the route (self-service or Atlantic), the VIES result and the agreements recorded. An invitation sent by Atlantic is recorded as tenant_invite_sent, and commercial terms set from an order form as commercial_terms_set.

Next

Complete the set-up mission. Organisation set-up lists the steps in order.